Your trust is our priority.
Broadview Federal Credit Union prioritizes your privacy, detailing how we collect, use, and protect your personal and financial information. Our policy explains data sharing practices and your available choices, ensuring transparency and security for all members.
At Broadview Federal Credit Union, safeguarding your personal and financial information is a core principle. We understand the importance of privacy in the digital age and are dedicated to maintaining the confidentiality and security of your data. This commitment extends to all aspects of your relationship with us, whether you interact with us online, by phone, or in person.
Our privacy policy outlines the stringent measures we take to protect your information from unauthorized access, use, or disclosure. We adhere to all applicable federal and state laws regarding data privacy, including the Gramm-Leach-Bliley Act (GLBA), which mandates how financial institutions handle nonpublic personal information. Trust is the foundation of our member relationships, and protecting your data is central to earning and keeping that trust.
We regularly review our security protocols and update our practices to address evolving threats and technological advancements. This proactive approach ensures that your sensitive information, from account numbers to transaction history, remains secure within Broadview Federal Credit Union's systems. Our staff receives ongoing training on privacy best practices and data security to reinforce our collective responsibility.
Broadview Federal Credit Union collects various types of information to provide you with financial products and services, manage your accounts, and fulfill legal and regulatory requirements. This data collection occurs through several channels, primarily when you apply for a loan, open an account, or use our digital banking services.
We use this collected information primarily to deliver the services you request, manage your accounts, and communicate with you about your financial relationship. This includes processing transactions, providing customer service, and offering relevant financial products or services that may benefit you as a member of Broadview Federal Credit Union.
Broadview Federal Credit Union understands that how your information is shared is a significant concern. We do not sell your personal information to third parties. We may share certain information with third-party service providers who perform services on our behalf, such as payment processing, statement printing, or data analytics. These providers are contractually obligated to protect your information and may only use it for the purposes for which it was shared.
"Maintaining the privacy of our members' financial data is not just a policy; it's an unwavering commitment that shapes every decision we make regarding information sharing."
In limited circumstances, we may share information with other financial institutions in connection with a joint marketing agreement to offer you financial products or services. However, you always have choices regarding information sharing. You can opt out of certain types of information sharing, such as sharing with affiliates for marketing purposes, or sharing with non-affiliated third parties for joint marketing. You can typically find details on how to exercise these choices within our official privacy notice, which is provided to all members annually and is available on our website.
| Information Type | Collection Method | Primary Use | Sharing Practices |
|---|---|---|---|
| Personal Identifiers (Name, SSN) | Account application, loan forms | Identity verification, regulatory compliance | With regulatory bodies, credit bureaus (with consent) |
| Transaction History | Account activity, payment processing | Account management, fraud detection | With service providers for processing, law enforcement (as required) |
| Contact Information (Address, Email) | Account opening, communication preferences | Member communication, service delivery | With mail houses for statements, marketing partners (with opt-out) |
Broadview Federal Credit Union collects personal identifiers like your name, address, and Social Security number, along with transaction data, contact information, and details about your online activity. This information is gathered primarily during account opening, loan applications, and when you use our banking services.
We use your personal information to provide financial products and services, manage your accounts, process transactions, communicate with you, and comply with legal and regulatory requirements. This ensures we can effectively serve your banking needs and maintain the security of your accounts.
Broadview Federal Credit Union does not sell your personal information. We may share it with trusted third-party service providers who assist us in delivering services, or with other financial institutions under joint marketing agreements. You have options to control certain types of information sharing.
You can typically opt out of certain types of information sharing, such as sharing with affiliates for marketing or with non-affiliated third parties for joint marketing. Details on how to exercise these choices are provided in our annual privacy notice and are available on the Broadview Federal Credit Union website.
Broadview Federal Credit Union employs various security measures to protect your information online, including encryption, firewalls, and secure access controls. We also monitor online activity to detect and prevent fraud, ensuring the security of your digital banking experience.
Broadview Federal Credit Union